Asked Questions (FAQs)
Q1: What number should I call if I want
to speak to the support at lodging-web.com?
A: Our Hotline phone number is 1-866-244-9330. We are open for business 8 AM to Midnight
eastern time, 7 days a week for your convenience.
Q2: How do I cancel a
A: You can cancel your booking online at the
cancellation page. If it's not a prepaid
hotel, you no need to pay any fee by complying with the hotel's cancel
policy. If you want to cancel a pre-paid hotel reservation, we will refund 100% of the reservation less a $20.00
reservation cancellation fee. You may not cancel a
reservation via email for security reasons.
Q3: What does the Net Rate mean?
A: This kind of properties are displayed with a red
Hot Rate button. They represent special discounted hotels
available only at Lodging-web.com. We negotiate extremely favorable
rates for you and request that you pre-pay for these reservations
at time of booking.